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  • SUSTAINABILITY REPORT 2014 - Sustainable Product Ranges
    the Cafissimo capsules so they can be recycled e g in Germany s Duales System Coffee value chain Packaging and waste Textiles World s third largest supplier of organic cotton Whether it is used in T shirts or bed linen cotton is one of the most important raw materials we process in our product range We are contin u ously increasing the proportion of textiles made with cotton from validated or certified sustainable sources In 2011 the share of textiles we offered that were manufac tured from sustainably grown cotton was 20 in 2015 it was more than 85 well above our target of 75 The cotton meets the require ments of the Textile Exchange organ i sation organic cotton the Cotton Made in Africa CmiA initiative and the Better Cotton Initiative BCI Since 2008 we have regularly offered textiles made from certified organic cotton Tchibo is currently the third largest supplier of organic cotton worldwide according to the 2015 Organic Cotton Market Report published by the non profit organ i sation Textile Exchange In 2014 we purchased nearly 6 000 tons of organic cotton for our textile products Like the year before our bedding collection in 2014 was produced with certified organic cotton that meets Textile Exchange s Organic Cotton Standard OCS In 2014 we were certified to the demanding Global Organic Textile Standard GOTS another important step in our cotton strategy Tchibo is the first GOTS certified retailer in Germany In 2015 we will offer the first GOTS certified textiles We are also offering more and more sustainable qualities in our textiles made from viscose To this end we are inten si fying our collab o ration with the supplier Lenzing AG it sources its cellulose the raw material for producing viscose from sustainable forestry In the sales year 2014 45 of the cellulose fibres used in our viscose products came from respon sible sources and we managed to increase the ratio in the textiles we offered in 2015 to around 60 Consumer goods value chain Products made of wood and paper 100 from sustainable sources From garden furniture to craft supplies many Tchibo products are made of wood or pulp To preserve forests for future gener a tions we take care to ensure that the raw materials wood and pulp used for our products are from well managed forests We exclude any timber from illegal logging and other undesirable sources from our portfolio In the sales years 2014 and 2015 100 of the wood and paper products we produced came from sustainably managed sources Of these around 30 are FSC certified Forest Stewardship Council and almost 70 comply with the FTS standard Forest Tracing System which we developed in collab o ration with WWF Consumer goods value chain Leather products chrome free tanning only from 2016 We are also increas ingly striving for sustainable production in our leather products such as shoes handbags and acces sories From the sales year 2016 we will have them produced using

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106074/-/en/home/customers-products/promoting-sustainable-consumption/sustainable-product-ranges.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Sustainability communications
    in sales have contact with customers or are personally inter ested in the subject The Sustain ability at Tchibo brochure topical articles on the intranet events and other dialogue formats help to meet the various require ments Easier identi fi cation of sustainable products Sustain ability labels make it easier to make respon sible purchasing decisions but too many different labels can also make it difficult for the customer to choose We want our customers to be able to recognise sustainable products right away That is why at the end of 2014 we began to develop our own labelling system that integrates existing seals and is immedi ately recog nised by customers The aim was to present sustain ability in a credible consistent and stringent way at the point of sale i e in our Tchibo shops Depots and the online shop but also on packaging and in the Tchibo Magazine So the label had to have a high recog nition value needed to be eye catching and unique and flexibly usable with all sustain ability labels Since spring of 2015 we have used the sustain ability ribbon to identify our sustainable products For example on organic cotton products the words with organic cotton are placed very visibly next to the Organic Cotton Standards seal Open and trans parent dialogue on the Net Our point of sale commu ni ca tions are supple mented by infor mative and enter taining online commu ni ca tions especially on our various social media channels Our own YouTube channel in particular allows us to easily convey sustain ability in pictures For instance in early 2015 we showed the impor tance of the Forest Stewardship Council FSC seal on wood and paper products in a fun and easy to under stand way with our animated film Mr Coffeebean in the Forest which explains the condi tions we and our suppliers have to meet in order to be able to affix the seal to our products This is the second YouTube video in our Mr Coffeebean series to deal with the standard organ i sa tions seals after Mr Coffeebean in Coffee Label Land in 2014 in which we informed people about our coffee label partners Play video In 2014 we also produced a video showing the everyday school routine of Mary the 13 year old daughter of a small holder farmer who grows cotton in accor dance with the require ments of the Aid by Trade Foundation s Cotton Made in Africa CmiA initiative Mary attends a new school in eastern Zambia built as part of an educa tional project in collab o ration with CmiA The release of the video was accom panied by a CmiA infor mation campaign on Facebook Twitter and on our corporate blog Educa tional Projects in the Source Countries Social Aspects of Production Play video Special promo tions Enjoy and do good We regularly run special promo tions to system at i cally involve our customers in our

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106076/-/en/home/customers-products/promoting-sustainable-consumption/sustainability-communications.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Strategy & management
    product ranges and supply chains to our opera tional processes and customer commu ni ca tions The Tchibo Code of Conduct defines binding rules of eco conscious behaviour for all staff Based on our DNA At our sites we work with an environ mental management system based on the ISO 14001 standard that defines all respon si bil ities and instru ments in our environ mental and climate protection efforts Our environ mental experts from the various divisions and depart ments are respon sible for the company s environ mental protection efforts Environ mental targets are agreed with them each year The Corporate Respon si bility department coordi nates the associated cross depart mental and cross divisional activ ities and ensures that the environ mental measures initiated in the divisions and depart ments are in line with the overar ching strategic goals as well as with each other To do this the department monitors and analyses social trends breaking events and legislative initia tives with the aim of responding to new devel op ments as early as possible and helping to shape them Where can we achieve the most Our prior ities for improve ments In what areas is action partic u larly urgent And where we can make the biggest difference Based on these key questions we have deter mined the following prior ities for activ ities in our opera tions Countering climate change make our processes as energy efficient as possible and minimise emissions Resource efficiency minimise the consumption of all materials especially paper and cardboard and cover the remaining demand from respon sible sources Climate friendly processes to slow down climate change We system at i cally work to reduce the CO₂ emissions of our processes To this end we carefully analyse our CO₂ emissions and focus our work wherever we identify the greatest potential for influence and savings Important levers for this are contin ually improving the efficiency of our logistics processes reducing energy consumption at our locations and the reduction of our vehicle fleet fuel consumption Logistics Transport related CO₂e emissions are an important action area for us We can signif i cantly reduce emissions through proper process design This includes an inten sified use of low emission transport modes such as rail or ship and improved efficiency through intel ligent management of our logistics processes Since 2006 we have reduced our CO₂e emissions by approx i mately 30 in relative terms with the LOTOS Logistics Towards Sustain ability programme With new ambitious goals for 2020 we will achieve another 10 relative reduction in transport emissions g CO₂e per ton kilometre compared to 2006 In addition we have resolved to reduce our distri bution centres emissions by an additional 15 compared to 2013 over the next five years Logistics Sites Due to the high energy require ments of our roasting processes in 2013 and 2014 we focused on making the processes at our coffee roasting plants in Hamburg and Berlin even more energy efficient To

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106440/-/en/home/environmental-protection-in-our-operations/strategy-management.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Climate Protection
    countries Customers Products Strategy management Customer Focus Customer Service Customer Dialogue Quality Safety Promoting sustainable consumption Sustainable Product Ranges Sustainability communications Environmental protection in our operations Strategy management Climate Protection Logistics Tchibo sites shops Mobility Value Chains Resource Efficiency Paper from Pulp Packaging Waste Employees at Tchibo Strategy management Corporate culture values Talent management Occupational health management Work Life Balance Remuneration employee benefits Tchibo extras Facts Figures Indicators GRI Index UN Global Compact German Sustainability Code Commitments Cooperations Awards Assurance statement Home Environmental protection in our operations Climate Protection Responding to climate change energy efficient processes and partnerships for change Climate change is an increas ingly serious challenge for our core business On the one hand we are responding to it with more efficient processes and clear targets within our company from logistics and the operation of our sites and Tchibo shops to the mobility of our employees And on the other we work to promote climate friendly business conduct in our value chains and support coffee and cotton farmers in adapting to changing weather condi tions Logistics A major portion of our CO2 emissions arises from the transport and storage of our products so it is particularly Read more

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106442/-/en/home/environmental-protection-in-our-operations/climate-protection.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Logistics
    accounting method for 2013 and 2014 we conduct accounting according to the new CEN Comité Européen de Normal i sation DIN EN 16258 standard for the first time and have it checked by external experts With this amendment in addition to CO₂e we also include emissions of other relevant green house gases such as methane At the same time we now have an improved data basis as a member of the Clean Cargo Working Group we obtain more accurate data for each seagoing vessel that we use In addition we were able to integrate upstream processes of the respective fuels in our accounting Climate change will remain a challenge for us going forward Therefore in 2014 we set new even more ambitious targets for the years ahead By 2020 we will reduce relative transport emissions tons of CO₂e ton kilometre by a further 10 compared to 2006 At the distri bution centres we operate ourselves we have resolved to reduce emissions by another 15 compared to 2013 by 2020 Carbon efficient modes of transport and transport routes preferred On many routes Tchibo prefers to use CO₂e efficient transport such as ocean going vessels or inland waterway barges We also use inter modal solutions for transport routes for example trans porting truck trailers by ship or rail We transport 95 of our goods by sea CO₂e emissions per ton kilometre can be signif i cantly reduced with precise planning because ships can reach the port of desti nation in good time even at slower speeds allowing them to consume less fuel We therefore choose to work with freight service providers who practice efficient route management Our inspection centres in China and Bangladesh also ensure that containers of consumer goods are fully loaded on embarkation so that the freight capacity is well utilised For the further transport of Non Food consumer goods incoming from overseas we use barges instead of trucks from Bremer haven We also use freight trains to transport our products for longer overland distances In 2014 we switched from road to rail freight transport for long distance trans ports between the Swiss distri bution centre in Rümlang and our distri bution points These measures have led to a continuous reduction in our transport emissions by the end of 2014 The absolute amount of CO₂e emissions compared to 2006 was cut by over 50 In terms of ton kilometres transport related CO₂e emissions fell by 30 In the next few years up to 2020 we have set ourselves the goal of reducing these relative emissions by another 10 compared to the base year of 2006 Efficient process management In planning our logistics processes we take care to avoid any unnec essary transport and minimise the distances goods are trans ported In distri bution we focus our actions on system at i cally planning the quantities for each sale point We have also strin gently organised the movement of goods at our warehouses Our main warehouse and distri bution centre in

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106444/-/en/home/environmental-protection-in-our-operations/climate-protection/logistics.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Tchibo sites & shops
    management Work Life Balance Remuneration employee benefits Tchibo extras Facts Figures Indicators GRI Index UN Global Compact German Sustainability Code Commitments Cooperations Awards Assurance statement Home Environmental protection in our operations Climate Protection Tchibo sites shops Tchibo sites shops the climate friendly operation of roasting plants Whether for coffee roasting heating admin is trative buildings or lighting Tchibo shops we consume energy on a daily basis in the operation of our locations We are constantly working on using electricity and heat as efficiently as possible thereby reducing our CO₂ emissions At our energy intensive roasting plants we have intro duced an energy management system in accor dance with ISO 50001 with which we aim to reduce the specific energy consumption per ton of roasted coffee by at least 1 5 every year compared to 2013 All Tchibo locations in Germany exclu sively use ok power certified electricity from renewable energy sources This includes our two roasting plants and distri bution centres the company s headquarters in Hamburg and all Tchibo shops for which we buy the electricity for ourselves Only a few Tchibo shops in malls are powered with electricity by the shopping centre s operators ok power certi fi cation guarantees that the electricity comes from renewable sources and that its producers partic ipate in the expansion of renewable energy beyond statutory require ments Increased efficiency through organ i sa tional and technical improve ments In recent years we have focused our savings targets on processes in the roasting plants In 2013 for instance we imple mented an energy management system according to DIN EN ISO 50001 2011 which resulted in the intro duction of organ i sa tional and technical improve ments at our two roasting plants This enabled us to reduce our energy consumption per ton of

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106446/-/en/home/environmental-protection-in-our-operations/climate-protection/tchibo-sites-shops.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Mobility
    Card for Credible Eco consciousness for this for the third consec utive time As part of our company wide fleet strategy we have set CO₂ emission limits for newly purchased vehicles They take their cue from the maximum values the EU prescribes for new cars By 2020 we will gradually reduce the average CO₂ emissions of our company cars to 95 g CO₂ km in accor dance with EU require ments Our fleet strategy s require ments apply to Tchibo in Germany as well as to our national subsidiaries To meet these require ments we take the following actions For vehicles with combustion engines we buy the most energy and resource efficient models of a given series If the usage require ments for the vehicle permit we buy hybrid and electric vehicles We give our execu tives incen tives to use more eco friendly models The incentive system for our execu tives is based on graded subsidies for leased vehicles for both business and private use Specif i cally in 2014 the following gradation applied the most fuel efficient models with values below 110 g CO₂ km and electric vehicles receive the highest subsidy for models with values between 110 to 125 or 125 140 g CO₂ km it is reduced in two steps We also offer bigger family friendly vehicles for employees with three or more children For these vehicles slightly increased CO₂ limits apply as an exemption to the rules Play video Green Card for our climate friendly company car fleet We have succeeded in contin u ously reducing our emissions over several years with our fleet strategy In 2014 the average CO₂ emissions of our company car fleet were further reduced from 120 g CO2 km in the previous year to 119 g CO₂ km We calcu lated these values based on the manufac turers infor mation This puts us well below the EU climate target of 130 g CO₂ km for new cars manufac tured in 2014 which we adopted as the upper limit for our fleet strategy Our success in reducing mobility related CO₂ emissions has been lauded by the experts In 2014 the German Environ mental Aid Associ ation DU surveyed 166 publicly listed companies and SMEs on their fleet related CO₂ emissions The results showed that Tchibo and four other surveyed companies did the best job meeting the require ments of a low emissions fleet strategy As a result we received the DU Green Card for credible environ mental awareness for the third consec utive year In addition to fleet wide emissions those of the senior management s vehicles were also considered along with each company s strategy for reducing emissions Electric vehicles green electricity in urban transport Our senior management models our commitment For the fourth year in a row Tchibo CEO Dr Markus Conrad has used an electric vehicle as his company car Several other electric vehicles were also used during the reporting period In 2014 the mailroom in Hamburg began

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106448/-/en/home/environmental-protection-in-our-operations/climate-protection/mobility.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Value Chains
    value chain because our core business as a trading company is directly affected by its conse quences rising temper a tures and extreme weather events can negatively affect crop yields in our source countries for raw coffee Cotton culti vation is also affected by the effects of climate such as drought which makes it all the more important that we commit to protecting the environment and counter acting climate change in our procurement markets for raw coffee and consumer goods In the source countries for coffee adapting to the conse quences of climate change is the primary task In the source countries of our consumer goods we focus on environ men tally friendly cotton culti vation respon sible forest management and the reduction of CO₂ emissions generated during production Coffee value chain Safeguarding yields and quality by adapting to the climate Helping coffee farmers adapt to climate change is of existential impor tance both now and in the future In major coffee growing regions climate change has already led to longer and more intense droughts more violent and more frequent storms and heavy rainfall resulting in soil erosion All this has a negative effect on the quality and harvests of raw coffee As part of our Tchibo Joint Forces quali fi cation programme we provide local assis tance to help farmers secure their liveli hoods in spite of these challenges We also work with the Coffee Climate devel opment partnership to support coffee farmers in switching to sustainable farming methods adapted to climate change Environment Climate Consumer goods Reducing CO₂ emissions in production Reducing green house gas emissions is an important part of our commitment to a sustainable Consumer Goods value chain Around a third of all CO₂ emissions released during the lifecycle of consumer goods are generated during production

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1106450/-/en/home/environmental-protection-in-our-operations/climate-protection/value-chains.html (2016-04-24)
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