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  • SUSTAINABILITY REPORT 2014 - Progress 2014 & goals 2015
    and possibly Fairtrade certi fi cation fully achieved Tchibo Joint Forces was expanded to include a project in Tanzania Rainforest Alliance a project in Colombia Rainforest Alliance two projects in Honduras 4C a project in Papua New Guinea 4C Initiate a project for the European coffee sector to partic ipate in the EU s Product Environ mental Footprint pilot project fully achieved The project has been initiated Goal review the possi bility of devel oping a product category rule and draw up an easily under standable consumer commu ni cation After final ising the devel opment of a product category rule for the carbon footprint the basics for calcu lating a water footprint for green coffee are to be developed in 2015 not achieved The project was not realised Instead as part of our partic i pation in the EU s Product Environment Footprint pilot project we are working on devel oping a Product Environ mental Footprint PEF for green coffee Product level Strengthen cooper ation with Fairtrade and increase the percentage of Fairtrade certified green coffee in the Cafissimo Range partly achieved Imple men tation was postponed to 2015 Increase the share of green coffee covered by our sustain ability concept to 35 fully achieved We increased the share of validated and certified green coffee we processed to 34 3 Due to this minimal deviation we regard our target of 35 as having been achieved Education projects in the source countries Continue the day care project in Huehue te nango with Coffee Care expand the teen project to all six sites fully achieved The project was continued and expanded Expand the promotion project in Guatemala by another three day care facil ities in the coffee region of Huehue te nango partly achieved In 2014 prepa ra tions were made for constructing another three day care facil ities in Huehue te nango Completion is scheduled for 2015 Sub goals 2015 Project level Continue all existing Tchibo Joint Forces projects Tchibo Joint Forces project in Huehue te nango Guatemala Rainforest Alliance Tchibo Joint Forces project in Minas Gerais Brazil Fairtrade Continue devel oping Tchibo Joint Forces Start integrating optimised tools for impact assessment and trans parency in the supply chain Product level Increase the share of the green coffee volumes covered by our sustain ability concept from roughly 35 in 2014 to 40 Education projects in the source countries Continue the project and the Kita teen project with our partner Coffee Care in the region of Huehue te nango Guatemala at six locations Continue the Guatemala Children project with our project partners Save the Children in probably nine day care CAIs in the coffee regions Huehue te nango and Chiquimula Construction of a new education project in Tanzania with our project partners with two educa tional prior ities 1 Creation of training oppor tu nities and 2 Improving the quality of primary school in the project region at Mbozi Consumer Goods value chain Sub goals 2014 Status quo Remarks Integrated holistic

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1111152/-/en/home/sustainability-management/progress-2014-goals-2015.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Milestones
    specifications Joined the Global Compact November 2009 On 18 November 2009 Tchibo joined the UN s Global Compact thereby committing to the Global Compact s ten core principles regarding human rights labour standards environmental protection and anti corruption measures as well as their inclusion in its business processes We publish our Communications on Progress in line with the publication rhythm of our sustainability reporting Tchibo Coffee Bars only sustainably produced coffee grades end of 2009 Since the end of 2009 our Tchibo Coffee Bars throughout Germany and Switzerland have only used certified coffee blends for our caffeinated coffee beverages and specialties The beans that go into our espresso based specialties carry the Fairtrade seal of approval while our filter coffee is made from beans grown on Rainforest Alliance certified farms Membership in the Ethical Trading Initiative ETI Through project oriented participation in the ETI we cooperate with relevant social stakeholders on solutions to particular challenges relating to social responsibility issues that arise within the supply chain of consumer goods These include in particular the sub themes of living wages freedom to join trade unions and the right to collective bargaining Our contribution Taking the lead in green week August 2010 In August 2010 we dedicated an entire weekly range to the topic of efficient resource use at home Under the heading Our contribution Taking the lead in green we offered our customers an extensive range of consumer goods to help them save water and energy and reduce CO2 emissions produced in the home These products included timer switches digital radiator regulators and shower accessories for cutting water consumption We also provided customers with additional aids such as advice on saving energy with no obligation to buy Added green energy products to our range October 2010 Since October 2010 Tchibo has offered its customers ok power certified green electricity generated 100 from hydropower and in January 2011 Tchibo also started marketing a climate friendly natural gas This gives our customers a way to switch to a climate compatible and secure energy supply In 2012 we also offered three different versions of an energy concept house by Heinz von Heiden GmbH that enables energy efficient living in your own home Helping people to help themselves school project in Benin year round including project preparation As part of its Cotton made in Africa efforts Tchibo sponsors a school project in Benin launched in 2010 Together with the Aid by Trade Foundation the German Society for International Cooperation GIZ the German Investment and Development Organisation DEG and our local partners in Benin we work to improve the educational infrastructure and quality of schooling in regions where the Cotton made in Africa project is active A lot has been achieved since 2010 Among other things by the end of 2012 six wells were built 20 000 school uniforms distributed and 10 000 textbooks ordered Two of the seven school buildings have also been completed Coffee projects in Guatemala and Kenya We support coffee farmers in switching from conventional to responsible coffee growing methods In 2010 we initiated two projects in which ten coffee farmers from Guatemala and 13 000 smallholder growers from Kenya who form a cooperative prepare their businesses for certification in line with the Rainforest Alliance s standards In Kenya we also launched the Mount Kenya Project which supports women farmers and their families in the four areas of water education farm animals and construction materials We also contribute to the development of a sustainable coffee sector with a number of other projects Expanded the WE qualification programme 115 production plants are now covered by our WE qualification programme Worldwide Enhancement of Social Quality which we launched in 2007 in cooperation with the German Society for International Cooperation GIZ and the Federal Ministry for Economic Cooperation and Development BMZ With this programme we pursue the goal of improving working conditions in Asian production plants through dialogue Reduced CO₂ emissions In our procurement and transport chain we cut CO₂ emissions by 30 between 2006 and 2011 We laid the foundations for this in 2006 with the LOTOS project Logistics towards Sustainability In cooperation with the Technical University of Hamburg Harburg and the German Federal Environment Ministry BMU transportation routes and methods were analysed approaches for the targeted protection of the climate were identified and measures for avoiding CO₂ were implemented Increased sustainably produced green coffees in the range In 2012 over 25 of the green coffee we process annually came from sustainable sources nearly twice as much as in 2011 In our Privat Kaffee range we have converted all varieties to 100 sustainable grades Since 2012 we were also the first coffee capsule supplier on the German market to exclusively use sustainably grown coffee for our Cafissimo capsules In this connection we have also started working with UTZ Certified an organisation whose coffee growing standards focus on environmental and economic aspects Increased sustainably grown cotton in the textile range With 12 5 million textile items from certified and validated sustainable cotton production in 2012 we are one of Germany s leading vendors of products made from responsibly grown cotton Further expanded the WE qualification programme By the end of 2012 we expanded our WE qualification programme in Asian production plants once more and included around 200 production plants Conversion to FSC grades In the WWF rankings Tchibo was named one of the best retailers in Germany for its certified wood and paper product range Since 2012 we have exclusively printed our magazines catalogues and advertising materials in Germany Austria and Switzerland on FSC certified paper Climate friendly fleet July 2012 The German environmental organisation Deutsche Umwelthilfe e V awarded Tchibo a Green Card for credible climate awareness for our fleet policy which focuses on a continual reduction of greenhouse gas emissions Business Ethics Award from the German Business Ethics Network DNWE November 2012 The German Business Ethics Network DNWE a coalition of representatives from science and academe business and associations awarded Tchibo its 2012

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1118016/-/en/home/sustainability-management/milestones.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Tchibo International
    Romania Russia Slovakia and Turkey In addition we run one purchasing office each in Hong Kong and Bangladesh which assist us in procuring consumer goods and imple menting our activ ities in the value chain Consumer Goods Strategy Control Closely inter linked global and national sustain ability efforts At our inter na tional sites we pursue the same sustain ability goals that apply to Tchibo in Germany In particular this includes the long term conversion of our product ranges to sustainable qualities in our Coffee and Consumer Goods lines of business The supply chain management necessary for this is centrally defined for the whole company Ensuring environ mental and social standards in the manufacture of our products and other global processes is also a centrally managed task The inter na tional business units define comple mentary individual targets in their national Corporate Respon si bility programmes here the focus is on site related measures for example in the field of environ mental protection employee motivation and customer commu ni ca tions The sustain ability programmes are updated annually and approved by Tchibo headquarters and the national general managers Valuable trading of experi ences in the in house network of experts At each inter na tional business unit an appointed CR manager coordi nates the regional activ ities with the local management while also working closely with the Hamburg headquarters The measures in the respective national programmes differ in the scope and depth of their imple men tation as they reflect the level of awareness in the respective country both at the business units as well as on the customer side In order to support the individual companies Tchibo has initiated a compre hensive network for the CR managers at the various business units Twice a year they come to the

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1110328/-/en/home/sustainability-management/tchibo-international.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Progress made in 2014
    friendly electricity from domestic Austrian sources Since 2014 all Tchibo Eduscho Tchibo Shops and the headquarters in Vienna have been fully powered by climate friendly green electricity from AAE Quote Manuela Schneider Head of Corporate Commu ni ca tions Corporate Respon si bility at Tchibo Eduscho Austria This offer gives our customers a way to switch to 100 natural electricity in their homes mainly from wind and solar power and certified with the Austrian eco seal So they not only get an eco friendly energy mix at an attractive price but also promote the production of sustainable energy in Austria Protecting the environment in our opera tions low consumption offices and Tchibo Shops In addition to selling sustainable products the inter na tional business units are also working hard to reduce adverse environ mental effects caused by the operation of their own Tchibo Shops and offices They take measures to reduce the water paper and electricity consumption of their admin is trative depart ments Our companies in the Czech Republic Poland and Hungary had their measures success fully audited and accord ingly certified in 2014 by external environ mental organ i sa tions Similar programmes are planned in Turkey and Slovakia in 2015 In 2012 Tchibo Poland and the Partnership for the Environment foundation jointly developed a certi fi cation standard for Green Shops and intro duced it for all Polish Tchibo Shops It is the first environ mental certificate in Polish retail In cooper ation with the foundation in 2013 the standard was further developed for e commerce The Tchibo Poland web portal became the first online shop in Poland to be awarded the Green Shop certificate WWF collab o ration project in Turkey Our business unit in Turkey has likewise developed a concept for Green Shops it teamed up with the environ mental organ i sation WWF in 2014 to define Turkey s first ever environ mental criteria for retailers They cover the areas of heating and cooling electricity water and paper consumption and waste as well as archi tecture interior design and furniture The WWF reviews compliance with the criteria twice a year In our Tchibo Shops customers are also informed about our sustain ability activ ities in a bid to increase their awareness of sustain ability issues Two Tchibo Shops in Istanbul and Ankara have already been redesigned and success fully audited according to the WWF criteria with more to follow To preserve forests for future gener a tions we take care to ensure that the timber and wood pulp used for our furniture and paper products come from respon sible sources An important partner for Tchibo here is the Forest Stewardship Council FSC an inter na tionally recog nised organ i sation that campaigns for respon sible forest management The inter na tional business units too work with the FSC to implement our sustain ability strategy and are succes sively converting their adver tising and commu ni cation materials to environ men tally friendly paper

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1110460/-/en/home/sustainability-management/tchibo-international/progress-made-in-2014.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Strategy & management
    step by step With this in mind our approach to sustainable devel opment in the coffee sector begins with the small holders In particular we help them to safeguard the quality of their green coffee and increase their yields Only then will they eventually be in a situation to convert their opera tions to more sustainable farming practices We see this evolution among the coffee farmers as a gradual process whose aim is sustainable coffee farming in the spirit of Tchibo s sustain ability concept Specif i cally this means The income from culti vating coffee enables present and future gener a tions of farmers to earn a living and provide their families with a good standard of living economic sustain ability The coffee farmers safeguard the ecological bases of culti vation such as soil fertility and the water supply environ mental sustain ability They are equipped with the necessary knowledge to adapt to the reper cus sions of climate change environ mental sustain ability Their integration and involvement in production and marketing cooper a tives facil i tates coffee farmers market access and the transfer of knowledge e g about farming methods social sustain ability At the same time we support the devel opment and testing of models that contribute to more stable local social struc tures for instance through educa tional programmes for women and children Our strategic approaches We want to contribute to making sure that more and more coffee farmers meet these criteria and include all Tchibo coffees in our sustain ability concept in the medium term To achieve this our efforts include Training small holders as part of our Tchibo Joint Forces training programme Increasing the sourcing of green coffee that is validated and certified according to recog nised standards and Cross sector collab o ration to address and solve struc tural challenges Tchibo Joint Forces Joining forces to offer quali fi cation programmes Most small holders lack the necessary know how to make their businesses more sustainable Therefore since 2012 with the Tchibo Joint Forces TJF quali fi cation programme together with local partners we have offered coffee farmers special training sessions In five consec utive modules we teach them how they can increase their produc tivity profitability and product quality All coffee farmers who success fully complete the programme receive additional validation or certi fi cation according to the require ments of the relevant inter na tionally recog nised standards organ i sa tions the Rainforest Alliance Fairtrade UTZ Certified or 4C Associ ation As a result they meet important ecological and social require ments and improve their marketing oppor tu nities By the end of 2014 around 30 000 coffee farmers from six countries had already achieved certi fi cation or validation by partic i pating in the Tchibo Joint Forces programme Tchibo benefits as well we offer the project partic i pants a long term collab o ration that also includes buying the sustainable raw coffee on fair terms We are

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1104562/-/en/home/coffee-value-chain/strategy-management.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - The sustainable development of the coffee sector
    Customers Products Strategy management Customer Focus Customer Service Customer Dialogue Quality Safety Promoting sustainable consumption Sustainable Product Ranges Sustainability communications Environmental protection in our operations Strategy management Climate Protection Logistics Tchibo sites shops Mobility Value Chains Resource Efficiency Paper from Pulp Packaging Waste Employees at Tchibo Strategy management Corporate culture values Talent management Occupational health management Work Life Balance Remuneration employee benefits Tchibo extras Facts Figures Indicators GRI Index UN Global Compact German Sustainability Code Commitments Cooperations Awards Assurance statement Home Coffee value chain The sustainable development of the coffee sector Achieving sustainable coffee cultivation step by step Tchibo is on its way to becoming a 100 sustainable business So in the medium term we want to offer only coffee qualities whose culti vation complies with economic ecological and social require ments in equal measure This is the only way we can contribute to safeguarding the liveli hoods of coffee farmers and their families That is why we take a compre hensive approach to advocating the sustainable devel opment of the coffee supply chain and the entire coffee sector Tchibo Joint Forces qualification programme Our Tchibo Joint Forces qualification programme pools forces where they are most needed among Read more

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  • SUSTAINABILITY REPORT 2014 - Tchibo Joint Forces!® qualification programme
    small holders are starting out and is now estab lished in several countries from where we source our raw coffee Tchibo Joint Forces uses tailored training courses to help farmers and cooper a tives on the ground be more enter prising improve the profitability of their businesses and increase their sales oppor tu nities At the same time they convey the necessary know how to address environ mental and social challenges As a result our programme usefully supple ments certi fi cation or validation according to recog nised standards Tchibo Joint Forces involves many partners in its work These include agricul tural scien tists coaches exporters traders inter na tionally recog nised standards organ i sa tions and if necessary govern mental and nongovern mental organ i sa tions Our Tchibo coffee experts support the work of the projects and monitor the imple men tation of the measures locally Tailor made practical solutions for small holders Thanks to its modular design the Tchibo Joint Forces quali fi cation programme can cater precisely for the needs of farmers The first three modules commu nicate knowledge and methods of good agricul tural practices GAP which small holders can use to increase the yields and quality of their green coffee and to do business more success fully The farmers are usually supported over several years in this process The subse quent fourth module helps them individ ually to meet the standard organ i sa tions minimum require ments In 2014 we extended the Tchibo Joint Forces offer to include a fifth module called Local community involvement It builds on the educa tional projects we have been running since 2009 to strengthen social commu nities in the growing regions The aim is to develop the social struc tures in the environment of the coffee farms and improve the living condi tions of the families Module 1 Sustainable Yield Increase Module 1 gives coffee farmers extensive training in good agricul tural practices in hopes of putting them in a position to sustainably increase their produc tivity and yields In addition to the training soil and coffee plants can be analysed as needed and seedlings planted that are more resistant to diseases and pests e g Module 2 Cost Control Module 2 teaches the basics of doing business The idea is to famil iarise farmers with the key elements of entrepreneurship as small holders are also entrepreneurs Lessons include accounting for income and expen diture and elemental business know how Module 3 Product Quality Consis tency Module 3 teaches techniques for processing harvested coffee cherries that ensure consis tently high product quality Among other things partic i pants learn how to use simple devices to process raw beans e g to remove the beans from the coffee cherries Module 4 Certi fi cation Verifi cation Module 4 serves to build awareness and under standing of the environ mental and social require ments promoted by the standards organ i sa tions and therefore plays a central role

    Original URL path: http://www.tchibo-nachhaltigkeit.de/csrweb/servlet/content/1104614/-/en/home/coffee-value-chain/the-sustainable-development-of-the-coffee-sector/tchibo-joint-forces-qualification-programme.html (2016-04-24)
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  • SUSTAINABILITY REPORT 2014 - Purchasing sustainable green coffee grades
    to a survey included in the Coffee Report 2014 published by Tchibo in cooper ation with the business magazine Brand Eins one third of consumers in Germany already prefer environ men tally and socially respon sibly produced coffees and speciality coffees The findings confirm us in our goal of integrating all Tchibo coffees into our sustain ability concept in the medium term Growing share of validated and certified grades Since 2008 we have been gradually increasing the share of green coffee grades that are validated or certified by inter na tionally recog nised standards organ i sa tions When selecting them we make sure that their standards were developed in dialogue with all relevant stake holders in multi stake holder dialogues The organ i sa tions help coffee farmers on the ground to apply environ mental and social criteria for growing coffee and check their compliance This ensures that producers meet the minimum require ments of our sustain ability concept We currently purchase our certified coffee from providers who work with the Rainforest Alliance Fairtrade and UTZ Certified and the organ i sa tions behind the EU Bio label Validated coffee meets the baseline standards of the 4C Associ ation We have achieved our goal for 2014 of sourcing 35 of our coffee from validated or certified coffee farms In 2015 we intend to increase this proportion to 40 Greater reach through a variety of require ments The inter na tionally recog nised standards organ i sa tions pursue one basic set of objec tives to help coffee farmers increase their income improve their living and working condi tions and protect the environment Each organ i sation sets its own prior ities in the details of the individual goals Rainforest Alliance The Rainforest Alliance is an inter na tionally recog nised independent environ mental organ i sation that campaigns for the protection of sensitive ecosystems and promotes the sustainable management of land The seal stands for ecolog i cally sound agriculture and socially respon sible corporate behaviour This includes for example the protection of resources and the creation of educa tional oppor tu nities for coffee farmers For more infor mation about the Rainforest Alliance please visit www rainforest alliance org Fairtrade Fairtrade standards ensure the payment of minimum prices and empower coffee farmers to sustainably improve their living and working condi tions The Fairtrade premium is used to sponsor community facil ities such as hospitals or educa tional insti tu tions Fairtrade supports small holder struc tures in particular thereby strength ening families and village commu nities Fairtrade gives small holders and workers a voice gets them noticed and empowers them to make self deter mined decisions For more infor mation on Fairtrade please visit www fairtrade deutschland de UTZ Certified UTZ is not an acronym but comes from the language of the Maya an ancient people from South America and means good Nomen est omen UTZ Certified trains coffee farmers in the fields of business social working condi

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