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  • 2015 | Service Jam Berlin
    great if every participant brings additional equipment along We have no idea yet how everyone of you will work and hence what you ll need in order to research 2015 Input Some Jam Teasers If you have ever wondered how this jam should look like you re at the right place Here we collected some of our favourite videos from previous jams from all around the world Since it s a global event happening in many different locations at the same time it is a great opportunity to look around and 2015 Jam location announcement Great news everyone It is our pleasure to announce the venue of this year s Global Service Jam the amazing Berlin office of IXDS They as a first timer Global Service Jam location and we as the new Berlin team are both looking forward to jam together at this truly outstanding location together The office is 2015 General Save the date Berlin We jam in 2015 again It is a great pleasure to share the latest news with you The Global Service Jam comes back to Berlin this year again Just recently there has been some changes As of this year a new Service Design

    Original URL path: http://www.servicejamberlin.de/category/2015/ (2016-02-16)
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  • General | Service Jam Berlin
    changes As of this year a new Service Design Team will try to come up to the great job of our predecessors and throw another fun 2014 General Input What to bring along While being able to provide some tools and materials it would be great if every jammer brings additional equipment along Here are a few suggestions 2014 General This is where you jam SI Labs Joining a jam weekend puts you in a unique fast forward mode Yet you can only move as fast as your environment allows you to hence location is key Therefore we are happy to have Service Innovation Labs hosting the jam 2014 General Jam again 2014 edition Has it really already been a year Well it Look like as the next Global Service Jam is just around the corner and Berlin will of course not miss any of the jamming fun The jam starts March 7th and ends March 9th General Review Why do we jam What s the motivation for the organisers of the Service Jam Berlin to do the event Why all the work for this relatively small group of people Mauro Rego asked this questions Katrin Olga Manuel and Martin answered 2013 Day 2 General Input Saturday morning Breakfast and research Wake up Berlin jammers On Saturday the jam really kicks off of course with a delicious jammy breakfast some agenda setting and a comprehensive input by a service design specialist Fjord s Eva Hernando introduced research techniques 2013 General Sponsor Picking a chef yet not any chef With an intense weekend ahead our jammers should have the best culinary treatment possible Therefore we approached the service Kitchensurfing and booked a chef to take care of Saturday s dinner General Review Pre experience the jam in 5 min How does

    Original URL path: http://www.servicejamberlin.de/category/general/ (2016-02-16)
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  • Some Jam-Teasers | Service Jam Berlin
    videos from previous jams from all around the world Since it s a global event happening in many different locations at the same time it is a great opportunity to look around and see how others do it And if you are still hungry for more just leave the Global Service Jam playlist running with dozens of interesting and fun jam videos Previous post Jam location announcement Next post What

    Original URL path: http://www.servicejamberlin.de/some-jam-teasers/ (2016-02-16)
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  • Input | Service Jam Berlin
    do people with chronic diseases need Fabian Klenk talks about using qualitative research to create better designed services 2013 Day 2 Input Knowledge sharing D Bing time Alexander Tornow from gruppenbing and Kira Krämer from inventedhere guided the jammers through a d bing session an interactive insight sharing method 2013 Day 2 Input Speaker How to grow faster Learn in teams After lunch Aini Homma a Service Designer for the Volkswagen Group Research and Service Innovation shared with us her experiences and methods for learning in teams 2013 Day 2 General Input Saturday morning Breakfast and research Wake up Berlin jammers On Saturday the jam really kicks off of course with a delicious jammy breakfast some agenda setting and a comprehensive input by a service design specialist Fjord s Eva Hernando introduced research techniques 2013 Input Speaker Diving into Value Flow Mapping This jam goes a step further This time we will cater for both the starters as well as more advanced jammers Jan Schmiedgen will take care of the latter and offer a deep dive into value flow mapping 2013 Input Speaker Knowledge sharing with d bing Have you ever wondered how to share ideas with a large group

    Original URL path: http://www.servicejamberlin.de/category/input/ (2016-02-16)
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  • Jam location announcement! | Service Jam Berlin
    infrastructure to help us work together but also they have a big common area for the meetings as well as smaller rooms for the teams to work on their own in a more private space They have a wonderful kitchen where we hope to have the gatherings and our tasty food throughout the whole weekend Excited We are Hope to jam with you at the end of February but until

    Original URL path: http://www.servicejamberlin.de/jam-location-announcement/ (2016-02-16)
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  • Save the date Berlin: We jam in 2015 again. | Service Jam Berlin
    Global Service Jam comes back to Berlin this year again Just recently there has been some changes As of this year a new Service Design Team will try to come up to the great job of our predecessors and throw another fun and meaningful event The Jam will happen between 27 February and 1 March at a yet undisclosed location There you re going to have roughly 2 days to meet new and interesting people to research and ideate on new services and to unleash your creativity to create prototypes and great experiences This not just going to give you the hands on design thinking action but hopefully will be a fun event you are going to remember for a long time Just to give you a feeling what to expect check out the video of last year s Jam Registration will open soon We will keep you posted here and on Twitter Until then please bombard us with your questions feedback and ideas by dropping us a line to info at servicejamberlin dot de or use GSjamBLN2015 or ServiceJamBLN on Twitter The New Service Jam Berlin Team Previous post What to bring along Next post Jam location announcement What

    Original URL path: http://www.servicejamberlin.de/save-the-date-berlin-we-jam-in-2015-again/ (2016-02-16)
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  • What to bring along … | Service Jam Berlin
    place at Fjord a digital design company we won t be able to use their digital equipment so every participant should arrive with her his favourite gadgets in the backpack You think you could need a video camera Bring it with you You would like to make qualitative user interviews on the street Please don t forget a voice recorder You already think about creating a digital service Then take your iPad or MacBook with you to build quick wireframes So it s up to you how you will work and with what kind of tools It would be useful to have a computer and camera on hand for each team but we are quite sure you will sort this out quickly You have your checklist written and hanging on post its on the wall next to you And your rucksack is sitting packed in the corner You think you re ready for the jam Great but well there might be some more useful things to bring along Here s what and why Prototyping tools Fail early fail cheap is one of the best advices for any design process Therefore rapid prototyping is the best way to communicate ideas to others and interact with potential users quickly as well as to iterate continuously Since we will have only few basics waiting at our location it would be great to add whatever is useful for you Coloured paper glue stickies foam board cloth you name it There will be a big box waiting at the entrance to gather the material so please feel free to fill and empty it Theatrical tools Only few innovators are great actors but to sketch and to review a service concept it can make sense to go through a human interaction by simply acting it out

    Original URL path: http://www.servicejamberlin.de/what-to-bring-along/ (2016-02-16)
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  • Differentiating design through qualitative research | Service Jam Berlin
    in the various phases of their illness How can add on services make a meaningful contribution and ease their lifes In autumn 2012 the Berlin based design consultancy USEEDS developed a service accompanying the introduction of a new pharmaceutical against chronic diseases In a user centred design process the team led by researcher Fabian Klenk identified the patients needs through in home interviews diary studies and customer journey mapping On Saturday morning he will share his experience of applying qualitative research to create better designed services Fabian Klenk Fabian is a senior user experience researcher at USEEDS in Berlin There he leads service design projects and conducts user experience studies with a broad set of research and creativity methods Additionally Fabian heads the research team at USEEDS During the past years he worked with clients in various industries ranging from financial to health services Fabian holds a M A degree in ethnology with a minor in business and geography Recently he talked at the Service Experience Camp on co creation as well as on designing for health during the World Usability Day 2013 Previous post This is where you jam SI Labs Next post What to bring along What do

    Original URL path: http://www.servicejamberlin.de/differentiating-design-through-qualitative-research/ (2016-02-16)
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