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  • Service Management - SCOUT CONSULT GmbH
    inventory for spare parts create a purchase order for replacement parts or report on service interruptions Service Parts Inventory Service parts are at the core of service execution yet firms often struggle to manage the service parts network getting the right part to the right location at the right time to meet service level agreements Jeeves Service Management provides you with the tools you need to plan inventory and forecast the demand for parts using historical demand and the schedule for upcoming service calls Contact Center Support Jeeves Service Management features basic contact center functionality that allows you to respond to customer issues and questions related to your products and services Directly integrated with important customer data such as order and billing history warranty information and service contracts your representatives can focus on building relationships with customers and resolving customer issues Service Contract Warranty and Claim Management Jeeves Service Management tightly integrates contractual obligations into the services workflow allowing you to consistently and accurately forecast revenue and manage services engagements The terms of both contracts and warranties can be tracked at the customer level so that processes can adhere to their standards from how and when you issue an invoice to processing a warranty claim Field Service Graphical Planning and Scheduling With the Jeeves planning system you can view plan and schedule resources in a graphical manner to automate break fix repair installation and other field service activities by assigning the right person at the right time and place with the right parts tools and skills Within the easy to use graphical interface your dispatchers will know who is available for assignment and your technicians will know where they need to be The graphical planning and scheduling toolset also proves useful for companies that need to assess the consequence of demand against capacity as well as simulate various planning situations to identify the potential bottlenecks Invoicing Completed service work and used materials can be invoiced via the order routine in the sales module or via the assignment routine in the time projects and assignments module The invoices are automatically entered in the accounts receivable ledger and posted according to the configured routine of activities Service order rows are closed and saved as a service progresses each with an item number and quantity specified Invoices can be generated before during and after engagements according to the milestones you choose The invoicing process also can handle meter readings and automatically takes into account price lists discount agreements and other service level agreements and guarantees The service order is updated with the invoice number for easy cross reference and traceability Document Management Jeeves Service Management comes with powerful electronic document management EDM functionality allowing your service managers to attach key documents to customers service orders items or any other system record transaction or process Documents can be viewed checked in and checked out based on role based permissions ensuring the most current approved version is always accessible Additive Solutions Jeeves offers a variety

    Original URL path: http://www.scoutconsult.de/de/service-management.html?month=201512 (2016-04-24)
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  • Projects and Assignments - SCOUT CONSULT GmbH
    ID The assignment also indicates the type of agreement you have with the customer which may be built on a fixed price time and materials or some other guidelines There is also a master project component which can be used to act as an umbrella to connect many related projects The data structure then follows with the project itself activities and sub activities with predefined activity templates that generate forms All projects activities and sub activities can be connected to one or many resources Managing and Tracking Projects Jeeves Projects and Assignments helps your project managers efficiently track and manage projects in order to stay on forecast prevent cost overruns and increase bottom line savings Project managers can assign resources to projects as well as track estimated versus actual costs for the total project by activity Projects can be further broken down for cost accounting or billing grouping transactions using any dimension including cost center region country customer product or product line Project managers also can create and track change orders at every stage of a project If manufacturing orders are connected to projects an integration with the shop floor control and time and attendance apps exists so allocation of time and resources is done automatically Invoicing and Revenue Recognition The Projects and Assignments features within the Jeeves ERP application area include project based rules for revenue recognition based on IFRS and GAAP compliant profit recognition methods You can determine how you want to recognize revenue on each individual project using established business rules such as time and material percentage complete or fixed fee The system captures all project costs and calculates project to date totals providing you with the information you and your project managers need to issue invoices send out purchase orders avoid runaway costs and ensure a profitable revenue stream Expense Allocations With regulations mandating adequate internal controls and regulatory bodies forcing management to certify their financial results accurate expense tracking is critical Jeeves Projects and Assignments automates the expense report collection and approval process You can then feed actual costs back into the project plan for an effective rolling forecast that managers can use to make faster more informed decisions and ensure projects stay on track You also can accelerate the re billing of expenses by leveraging e mail alerts and reminders to ensure the timely tracking and routing of expense reports for line multi level or project based approvals Graphical Planning and Scheduling With the Jeeves planning system you can view plan and schedule resources in a graphical manner to automate break fix repair installation and other field service activities by assigning the right person at the right time and place with the right parts tools and skills Within the easy to use graphical interface your dispatchers will know who is available for assignment and your technicians will know where they need to be The graphical planning and scheduling toolset also proves useful for companies that need to assess the consequence of demand against capacity

    Original URL path: http://www.scoutconsult.de/de/projects-and-assignments.html?month=201512 (2016-04-24)
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  • Business Intelligence - SCOUT CONSULT GmbH
    solution Jeeves BI is easy to adapt and use and doesn t require extensive hand holding from your IT staff in order to build long awaited reports Jeeves BI includes a pre defined data model pre defined line of business based reports a set of robust line of business based BI apps as well as application specific features like validation tables Once in the Jeeves BI app you use its intuitive clickable interface to query data and drill down to transaction level data Data is aggregated with dashboard like smart graphics that are easily modified as well as easily validated with functions like export to Excel As you work with your Jeeves ERP data you will quickly see how easy it is to add filters and dimensions to your queries or even integrate data from another disparate system You also can analyze data and trends with colleagues using the system s unique collaboration features Key Features Jeeves BI Bundles The Jeeves BI bundles are embedded into your Jeeves ERP solution as part of the core product While these predefined line of business based reports are built using the QlikView platform they are static reports that cannot be modified These reports use data for the past 24 months and come with a standard set of filters There are embedded BI tabs for the following functional areas sales accounts receivable accounts payable purchasing warehouse supply chain service projects production shop floor and opportunities Jeeves BI Apps The Jeeves BI apps are standalone apps developed by either Jeeves or one of its partners that are available for purchase and require a licensed QlikView server When you purchase a Jeeves BI app you can fully leverage the QlikView technology including the ability to modify reports and dashboards look at larger blocks of data drill

    Original URL path: http://www.scoutconsult.de/de/business-intelligence.html?month=201512 (2016-04-24)
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  • Genius Architecture - SCOUT CONSULT GmbH
    do Model driven architectures produce flexible systems built for modification and change The architecture allows new logic and data behaviors to be added at any time Old logic and behaviors remain functional even when the underlying system logic is upgraded Model driven architectures start from the premise that you will tell the system what you want done and the system will do just that Not someone else s best practice but your best practice Not 10 000 options just the options you want And certainly not the lowest common denominator in the industry What you want the way you want it fast and easy The Architectural Revolution Unlike earlier ERP systems where every aspect of the product is hard coded and difficult to adapt or change the Jeeves ERP system architecture is model based A developer defines the way the product should look and feel and that model is used to control the operation of the system Not only is the customer data unique to each customer implementation but the look and feel of the product and the content of every page is unique as well The Jeeves ERP system carries a Site Repository where all of the customer specific implementation details are stored When the core application is upgraded these changes are retained and the product continues to operate as specified in the Site Repository Customers can easily create a truly unique ERP solution that preserves their ability to change and upgrade their system over time The idea is simple describe the desired system rather than hard code it and keep this description separate from the core system Key Benefits Let s explore some of the key benefits of Jeeves ERP s genius architecture Run Time Flexibility Some model driven architectures implement the model by regenerating the code that implements the system The Jeeves ERP architecture maintains its model as a critical element of the system The model is used and executed at run time so that changes and enhancements and upgrades can all be done with a minimum amount of disruption to the run time system Upgrade New Functionality Alongside Modifications The Jeeves ERP architecture separates the model for the standard system from the model for the customizations so that customers can keep their adaptations while continuing to take advantage of newly released standard functionality Zero Upgrade Force ZUF In code based systems adaptations must be manually transferred from the old version to the new version and then adjusted based on new features or dependency changes With Jeeves ERP the core system is upgraded around the customizations This means that customers can upgrade on their own terms and pace with significantly less effort More than 80 percent of Jeeves customers upgrade to the next version within two years of its release and that s a decision they make We stand by this unbeatable statistic in the ERP industry High Efficiency Development The Jeeves model based development environment is very efficient and productive Programming is kept to a minimum allowing Jeeves to quickly release new functionality and allowing customers as well as partners to rapidly release new functionality as well Significant changes can often be made in a matter of minutes Available Anywhere The Jeeves architecture easily supports ubiquitous connectivity and by that we mean more than just accessing the application in the cloud on a Web browser from a mobile device Jeeves ERP has very effective client server communication system that allows the application to be used in networks with narrow bandwidth outside local networks or by companies with a geographically dispersed organization Collaboration and New Feature Time To Market The Jeeves Application Builder JAB allows customers to quickly and easily share functionality between installations allowing them to import and export settings in applications report templates or new programs as an app Apps can also be shared between different Jeeves environments via the JAB allowing you to collaborate with Jeeves our partners or other customers to solve problems and further extend your system or to automate the process of moving customizations from development to test to production This provides for a much shorter outage window during deployments into production and eliminates human error The Jeeves Component Framework There are many components that make up the Jeeves ERP genius architecture This section will define and explain each component Jeeves Application Development Environment JADE DevDB The Jeeves Application Development Environment JADE is a model driven development environment for ERP applications with support for declarative and programmable development JADE can create working applications with all standard Jeeves features without writing a single line of code Or complex features can be developed by hand and integrated into the code base Either way with JADE it is possible to quickly and efficiently define extend and maintain Jeeves ERP Jeeves Metadata Model Jeeves Metadata Model is a description of all model objects including data types terms columns tables relationships programs and reports The Metadata Model makes it possible to extend Jeeves ERP in run time with extended data program and execution models making it possible to apply customizations in run time from the Jeeves Site Repository The Jeeves Metadata Model separates the standard system from adaptations enabling high efficiency development and customizations atop an upgradable standard system Jeeves Server The Jeeves Server is used to host the logic tier of the Jeeves application It manages the user interaction and integration logic and enables the server to be accessed from the user interface tier It is the framework dedicated to create efficient execution of macros events programs and more The Jeeves server is the engine that manage all types of events building applications by merging model data with transaction data as the application runs It handles all database access and all other Jeeves services The Jeeves Server also handles both types of clients the Jeeves Classic Client and the Jeeves Web Client known as Jeeves Insight Jeeves Database Implemented in Microsoft SQL Server the Jeeves Database is a relational database with high performance data storage

    Original URL path: http://www.scoutconsult.de/de/genius-architecture.html?month=201512 (2016-04-24)
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  • DataCore - SCOUT CONSULT GmbH
    Management Customer Relationship Management Product Management Service Management Projects and Assignments Business Intelligence Genius Architecture sage HR Suite vmware DataCore Über uns Veranstaltungen Veranstaltungsliste Service Kontakt Suchen Sitemap Impressum Für Sie ausgewählt DataCore SANsymphony V10 Weitere Fakten finden Sie hier Ein erster Überblick Veranstaltungen Dezember 2015 Mo ntag Di enstag Mi ttwoch Do nnerstag Fr eitag Sa mstag So nntag 1 2 3 4 5 6 7 8 9 10

    Original URL path: http://www.scoutconsult.de/de/datacore.html?month=201512 (2016-04-24)
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  • Alles über unsere Firma - SCOUT CONSULT GmbH
    Sitemap Impressum Für Sie ausgewählt Alles über unsere Firma Warum SCOUT Wegbereiter Vorreiter Vordenker Quelle Duden Das Fremdwörterbuch 8 Aufl Mannheim 2005 CD ROM So verstehen wir unsere Arbeit Leitbilder die unser Engagement prägen Vertrauen als Basis der langfristigen Zusammenarbeit Qualität vor Quantität Bewährtes bewahren neues Wagen Die täglichen Herausforderungen durch Lösungsorientiertes Arbeiten Ideenmix Standard kombiniert mit optimiertem Customizing Flexibel schnell auf unterschiedliche Anforderungen reagieren Über uns Navigation überspringen Veranstaltungen

    Original URL path: http://www.scoutconsult.de/de/ueber-uns.html?month=201512 (2016-04-24)
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  • Veranstaltungen - SCOUT CONSULT GmbH
    Sitemap Impressum Für Sie ausgewählt Über uns Veranstaltungen Aktuelle Veranstaltungen Hier können Sie vor und zurückblättern November 2015 Dezember 2015 Mo ntag Di enstag Mi ttwoch Do nnerstag Fr eitag Sa mstag So nntag 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Über uns Navigation überspringen Veranstaltungen

    Original URL path: http://www.scoutconsult.de/de/veranstaltungen.html?month=201512 (2016-04-24)
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  • Veranstaltungsliste - SCOUT CONSULT GmbH
    Management Service Management Projects and Assignments Business Intelligence Genius Architecture sage HR Suite vmware DataCore Über uns Veranstaltungen Veranstaltungsliste Service Kontakt Suchen Sitemap Impressum Für Sie ausgewählt Über uns Veranstaltungsliste Veranstaltungsliste Hier ein Überblick über alle aktuellen Veranstaltungen Aktuell sind keine Termine vorhanden Über uns Navigation überspringen Veranstaltungen Veranstaltungsliste Veranstaltungen Dezember 2015 Mo ntag Di enstag Mi ttwoch Do nnerstag Fr eitag Sa mstag So nntag 1 2 3 4

    Original URL path: http://www.scoutconsult.de/de/veranstaltungen-liste.html?month=201512 (2016-04-24)
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